Terms and conditions

These General Terms and Conditions apply to all commercial transactions placed on our shop, www.kenrod.com, hereinafter Seller. For more information about Seller and see our Privacy Policy Legal Notice in the hosted asks of each page of this store. We ask you to carefully read these Terms of Sale and our Politics of Privacy before ordering. If you do not agree with all the Terms of Sale and Privacy Policy, you should not make any order.


Seller is a business unit belonging to Airel Import SA, with CIF/NIF: A29230547, Ctra. Jerez-Cartagena, Polígono Ind. Las Eras. Gregorio Marañon, 11, 29320, Campillos (Málaga) ESPAÑA.. Any notification may be sent to the registered office or phone + (34) 952 724 677 or email address info@airel.es.

1. Activity

The Seller sells online products such as toys, electric bicycles, hotel/bar equipments etc.

2. Contents and information provided on the website.

Seller reserves the right to modify the commercial offer presented on the website (changes to products, prices, promotions and other sales and service) at any time. Seller makes every effort within its means to provide the information in its website is accurate and no typographical errors. In the case that at some point there are any error of this kind at all times outside the will of the Seller should occur, it would be corrected immediately. There is a typographical error in one of the displayed prices and a client has made a purchase decision based on that error, the seller will inform the customer that error and the customer is entitled to cancel the purchase at no cost on their part.
The contents of the web site Seller may, at times, show provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product the customer is entitled to cancel the purchase at no cost on their part.
Seller is not responsible directly or indirectly of any information, content, statements and expressions contained in the products sold by Seller. This responsibility falls to manufacturers or dealers of the products. The client understands that the seller is a mere intermediary between them and said manufacturer or distributor.

3. Sales System

To make a purchase, the user can choose several ways to send us your order:
• Internet through the "shopping cart"
• Internet through 'off-line order »
• By telephone to your customer: + (34) 952 724 677
• Or email info@airel.es

4. Applicable taxes

Prices of products displayed on the website of Seller, including the value added tax (VAT), if any, is applicable.
Purchases will be delivered within the territory of any of the member states of the European Union are subject to VAT.
Purchases must be delivered in territories not members of the European Union or in the Canary Islands, Ceuta or Melilla are exempted from VAT.

5. Payment

When ordering, the customer may elect to pay the purchases by Visa and Mastercard; cash on delivery (only in Spain and some countries of the European Union) or other similar means. In certain cases and to prevent fraud, the seller reserves the possibility to ask a customer a specific payment in the event that is not proven conclusively the identity of the buyer.

6. Form, charges & shipping costs.

The customer can select the shipping from possible area for shipping. You should be aware that the delivery, service quality, the delivery point and the cost will be different for each mode of transport.
Seller sends the orders to its customers through various courier companies of recognized national and international prestige. The delivery date at the customer premises depends on the chosen product availability and shipping area. Approximate deadlines transport are available in the section of our website "Shipping Costs". Before confirming your order will inform the customer about a shipping and delivery times, both for guidance, that apply to their specific order. However, both may vary depending on the specific circumstances of each order. Especially:
Transport times may be altered by extraordinary incidents in the transport and difficulties in delivering the goods.
Shipping costs appearing on the website when ordering are approximate and are calculated based on an average statistical weight g. Seller reserves the right to alter shipping costs when the requested weight varies by plus / minus 10% from the average weight mentioned. In case of a price change occurs, the seller communicate by e-mail to the customer the change and the client may choose to cancel your order without being able to charge any cost.

7. Rights of buyer and Return Policy

The seller does not guarantee its customers the availability or delivery of products offered on its website except for products for which a specific warranty expressly acknowledged. The catalog is a guide only shows as manufacturers or distributors not communicate stocks advance or guarantee delivery. This situation prevents the possibility Seller accurately inform their clients about the availability of products and to ensure a final date for delivery, in any case, depend on the time it takes the manufacturer or distributor in supplying the product .
Seller guarantees its customers the possibility to cancel your order at any time and at no cost if the cancellation is communicated before the order has been made available to the carrier for shipment.
The customer shall have a period of seven days from receipt of order to resolve the contract and return the product purchased. The customer shall notify Seller within the stipulated time and by any means allowed by law, his desire to exercise the right to terminate the contract. The return shipment must be delivered together with the delivery note and invoice if issued to Seller, Seller running with return postage.
The customer may return any item purchased in Seller provided that the products have not been opened or used and retain their seal or original packaging. In these cases, the seller refund the purchase through a credit to the credit card, by bank transfer to the account specified by the customer or credited to his personal account.
If a product other than that requested by the client was mistakenly delivered to Seller, it will be retired and given the right product at no additional charge to the buyer.
For any incident related to the return of items in our store, please contact our customer service department via email: info@airel.es or by phone + (34) 952 724 677.

8. Customer Obligations

Client Seller agrees at all times to provide truthful information about the data requested in user registration form or placing an order, and keep them updated at all times.
The customer agrees to accept all terms and conditions contained in these General Terms and Conditions understanding that reflect the best possible service for the type of activity carried Seller.
It also agrees to hold in confidence and with the utmost diligence their personal access codes to our website.
The customer agrees to allow the delivery of the requested order facilitating a delivery address where it can be delivered the order requested within the regular schedule of delivery of goods (Monday to Friday from 10:00 to 13:30 and 16: 00 to 18:00). In case of default by the client of this obligation, the seller shall have no liability for delays or failure to deliver the order requested by the customer.
9. Applicable law and jurisdiction

The purchases made with the seller is subject to Spanish law.
In case of any conflict or discrepancy, the applicable jurisdiction will be that of the Courts of the buyer.